Returns and Refunds
Change of mind: tell us within 14 days of delivery that you want to return your order, then send it back within 14 days of telling us. The dress must be unworn, unwashed and have its tags attached. Return postage is paid by you.
Wrong size: email us and we will help you return the dress and order the right size.
Damaged, faulty or wrong item: contact us within 30 days of delivery with your order number and a photo. We will replace it or refund you.
Lost orders: if your order has not arrived 30 days after it shipped, contact us and we will investigate and replace it or refund you.
How to start a return: email azertyajk95@gmail.com with your order number and the reason. We will send you the return address.
Refunds: approved refunds are paid to your original payment method within 5 to 10 business days of us receiving the return.